Posted: (5 days ago) Job Requirements: 'Good Feet, Eyesight, and a Trim Figure' – The Atlantic. Lead Concierge 08/2012 to Current High grove Luxury Rentals – Stamford, CT - Greeted every resident and guest upon arrival making sure they had all packages/mail - Made sure every residents vehicle was outside ready to go prior to them leaving While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as needed; taking reservations made through phone; hiring and training concierges, and supervising the work of other employees. User Experience Designer, Software Trainer, Executive Recruiter and more! Forgot password? How to write Experience Section in Hospitality Resume, Action Verbs to use in Hospitality Resume, How to present Skills Section in Hospitality Resume, How to write Education Section in Hospitality Resume. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as … Please provide a type of job or location to search! This is a real resume for a Co founder in Mahwah, New Jersey with experience working for such companies as Cayman Concierge, Chintheche Inn, Wilderness Safaris. Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge experience in a hotel, looking to obtain a position that is conducive to growth in both responsibility and personal endeavors. Your duties likely include overseeing the day-to-day duties of employees you’re assigned to lead even if you’re also tasked with similar duties. Ordered products for each department of the spa as needed. Love your job. Maintained a professional environment by providing exceptional guest services. Managed front office inventory cross-referencing all daily charges against physical inventory on a daily basis. Concierge Practice Manager Resume Examples & Samples. Sign in. Thursday, November 21, 2019. Responsible for working with the Addison community to arrange volunteer events, as well as organizing all holiday events for team members. Assisted Executive Director in developing and monitoring staff. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Provided residents with information about attractions, services, and activities in or outside the property. Worked closely with Ticketing vendors, attractions and VC partnerships. Objective : Seeking a position within a company that will assist in enhancing skills as continue through education. Pre-Written Examples. Obtained necessary tickets and provides directions to facilities. Hiring employers prefer those demonstrating the following skills – aptitude in resolving issues; a polite and confident nature, professional approach; multilingual skills; lots of patience and knowledge of reservation software; strong communication skills; and knowledge of local areas and tourist spots. Enhanced resident's experience by facilitating use of building amenities, booking reservations and event tickets, and by providing information about neighborhood businesses and city attractions. Concierge Resume Objective. Email. Skills : Computer literate in Microsoft Word Excel. Opened the Metropolitan, currently at Park Place. Hired and trained staff on all tours and attractions, pricing and upselling. Welcomed and introduced visitors to program. Forgot password? Create custom resume with the best resume builder on the market. Generated 35% of upsells for entire hotel. Arranged secretarial and other office services. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Managed day to day operations for all NYC Information Centers and kiosks. Use our Career Test Report to get your career on track and keep it there. Ability to communicate effectively in English and Spanish. Acted as personal concierge to VIP and Owner VIP clients. Resolved problems and complaints that residents may have. Organized special functions as directed by management. Holland Code: NA A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. This concierge job description sample provides the perfect format for a posting that will attract the best candidates to your company. Bachelor’s Degree Required; Master’s Degree strongly preferred. Greeted potential residents, families and vistors. Password Show. Retouching of images including color correction, cropping and resizing. As such, it is not owned by us, and it is the user who retains ownership over such content. Skills : Manager, Sales , Receptionist , Excellent Customer Care. Edited and sequenced images for publication as picture stories and photo essays. Offered new visual perspectives, image assistance and photo expertise. Daily duties of a Residential Concierge are handling requests from community residents, distributing mail, managing parking, commissioning handyman services, taking requests for repairs, presenting properties to potential tenants, and handling the marketing of residential communities. As a Lead Concierge, the person will provide outstanding hospitality service to the guests in hotels, spas and resorts. Leading project teams while implementing and overseeing programs. Remember, your resume needs to impress the hiring manager enough so you get the interview. Hotel concierge training, fair housing certification, and strong conflict resolution experience preferred. Objective : To obtain a satisfying position with a vibrant and dynamic organization that will allow to fully engage both creativity and excellent organizational skills. Well-versed in most common computer programs. Proficient in P.O.S systems micros. Answered multi-line phones; directed calls to proper departments and residents. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Lead Concierge. Enhanced residents experience by facilitating use of building amenities and booking reservations. 100+ Free Professional Resume Examples and Templates . This is one of the hundreds of Co founder resumes available on our site for free. This free concierge cover letter sample includes numerous details that can be found in any well-written letter. Use our Job Search Tool to sort through over 2 million real jobs. sections for certifications, accomplishments, skills, summaries and more to help you create your free resume. Confirmed all winery reservations with guests two days prior to visit, and processed credit card. The above resume objective doesn’t indicate the applicant’s qualifications or skills, which gives the employer no way to know what value they would bring to the company. Assist with the direction and supervision resident move ins and move outs. Put together agendas for the Concierge team meetings. Lead Concierge resumes, templates and samples. Find Resort Lifestyle Communities Lead concierge jobs on Glassdoor. It is short, and as a jobseeker, your cover letter should be no more than half a page. A concierge provides guests with information about locations and services outside of the hotel. They may book services for guests, such as transportation and activities. Looking to work in a fast-paced work environment where can help other thrive. Save time applying to future jobs. and more! Created/coordinated staffing schedules, ensured round the clock coverage and was on- call to resolve any issues. Assisted in keeping the front of the community tidy and clean and made sure snacks and beverages were always available. December 3 Full time On-site Send this job to a friend. Acknowleded and greeted all residents and guests with utmost courtesy and urgency. Service focused and passionate, with strong verbal and written communication skills. A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. Typically, concierges work in hotels, but they may also work in clubs, restaurants, and other venues. Password Show. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. High School Diploma or equivalent; Associates Degree Preferred. Corrected charges for phone calls, mini-bar use, laundry, parking and other incidentals, when necessary, in … Learned complex projector presentation for guests tours, and monitored multiple screens of winery surveillance cameras. Skills : Customer Service, Customer Relations. December 3. Sign in to create your job alert for Lead Concierge jobs in Bartlett, TN. An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. Speaking several languages, IT literacy and discretion are also highly valued at this job. 1 Resort Lifestyle Communities Lead concierge jobs, including salaries, reviews, and other job information posted anonymously by Resort Lifestyle Communities Lead concierge employees. Last Name. Lead Concierge Resume Example Resume Score: 80%. Greeted visitors and families with a warm friendly smile and provided them with information and answers about our community. You might, however, be tapped by management for recommendations on scheduling, workplace improvements, or whom to hire, fire, promote or reassign. Worked closely with various Public Relation agencies on acquiring celebrity clearances. Processed and deliver packages to residents. Objective : Proficient in communication and focus on opportunities to use knowledge and experience to grow a business, company, and more. Skills : Microsoft PowerPoint, Leadership. Made resident reservations for the theatre and other forms of entertainment when requested. Abile to multitask while maintaining close attention to detail. Ensured all incident reports, property maintenance worksheets, concerns, and other appropriate communications were properly recorded, distributed, and filed. Build Your Own Now. An articulate communicator and thrive in a highly challenged and deadline driven environment. Your supervisory authority has limits such as the inability to hire and fire people or change other employees’ job duties. Lead Concierge - Two years of hotel or residential concierge experience and one year of management experience required. Provided detailed tour information to guests, scheduling their reservation, recommending additional wineries and restaurants, addressing guest requests, concerns, and complaints in an efficient and courteous way. Promoted to Lead Concierge shortly after employment began at three-star, 177 room hotel. Answered emails and inbound phone calls . Apply to Concierge, Call Center Representative, Join the Sps Team! Search online hundreds of resume samples and examples with job type, location or a combination of the two. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Responsible foranticipating and accommodating guests' needs. Maintaind key log and all applicable data sheets. First Name. Email or phone. In-depth knowledge of restaurants, theater, museums and everything NYC. Zip Code * Upload or Build a Resume ... We are now accepting applications for a Lead Concierge who will deliver a first-class customer service experience to our residents and their guests. Associate of Arts General coursework towards BFA. Sold wine over the phone, including outbound telesales during holiday campaigns and club signups. Proven experience in a progressively responsible position including Customer service and project management in a healthcare environment in … Save time applying to future jobs. Assisted Sales and Marketing with making sales calls. Get hired. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. As a lead, you’re being introduced to management. Procured all rights and clearances to celebrity portraiture, stock and lifestyle images. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. Leading the opening of new property and establishing operating procedures. Skills : Customer Service, Retail, Administrative, Merchandising, Management, Typing 65+ WPM. Summary : To acquire a position in an administrative field in an atmosphere that is challenging and that has the potential for growth opportunities. LEAD CONCIERGE. Skills : Microsoft Office, Customer Service, Teamwork, Communications, Hospitality. Maintained and stocked work area on a regular basis. © 2020, Bold Limited. Be sure to include job specific skills. 4,084 Lead Concierge jobs available on Indeed.com. Hilton Head Island, SC 29925. Reviewed arrivals and departures for guest preferences to ensure customer satisfaction. Also Concierge Jobs. Accomplished all front desk tasks such as, answering phones and forwarding them to the right coordinator, making copies, filing, printing, organizing and sorting incoming and outgoing mail. Served as ambassador to visitors, residents, families, and staff at an upscale residential living community (102 units) for independent seniors by offering information and assistance while promoting a positive image of the community at the reception desk. Trained new hires and mentored other associates. Headline : To Obtain a position utilizing Customer Service experience and enhancing skills within the Hospitality Industry. Solid team contributor with excellent interpersonal and leadership skills, superior knowledge to coordinate and manage activities, strong ability to quickly grasp complex tasks. Presented property and provided amenities in a positive light to prospective residents. Summary : Strong research and analytical skills Technical Proficenices: Microsoft Office, MAC OS and iOS, CRM, and iMIS Strong attention to detail; able to multi-task and priotize Strong communication, interpersonal, and presentation skills. Ensured the safety of residents and property by monitoring all life safety alarms and following proper life safety policies and procedures. Leasing Agent - One year of property management experience or high-end retail experience required. Include the Skills section after experience. Sign in. Get a template recommended to you based on your experience level. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm Successfully facilitating overall lobby operations. 3,497 Concierge Team Lead jobs available on Indeed.com. Oversaw concierge staff of five, including training, scheduling, delegation of duties Manages the administration of the concierge desk. Reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction Follows safety procedures and maintains a safe and working environment within the immediate working area Assists with training of valet service/ runner staff, as needed Received and acknowledged reservation requests, cancellations and modifications. Love this resume? Greeted residents upon arrival and departure on a daily basis. Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds! Assisted with accounts receivable, dining room services, and activities. Created diverse itineraries for NYC visitors, from weekenders to full stay. Recommended Templates. actual responsibilities of a concierge will vary depending on where they work Booked reservations, scheduled rooms, kept kitchen staff updated with ever -changing guest count. Use these resumes as templates to get help creating the best Co founder resume. Took ownership of all appropriately loaned keys to vendors, contractors, realtors, and guests. Ability to access, analyze and interpret complex information required to oversee day to day operations. Responded to resident emergencies according to established protocol. Delivered for home owners, and notify home owners for pickup. Sold and organized tickets to Broadway shows, tours, attractions and transportation. Updated records, make the monthly schedule, order supplies, send faxes. Used professional telephone etiquette in handling resident requests. Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources. Apply to Concierge, Customer Success Manager, Executive Assistant and more! Greystar. Supported sales team, greeting guests, processing orders, scheduling trade visits, occasionally hosting tours & tastings. Maintained required records/logs and deliver packages to the appropriate residence. Make this resume your own and get your dream job. 9 Whitehat Jr jobs available on Indeed.com. Things to put on your resume Specific skills to mention Accurately entering reservations into required computer systems according to policy. A concierge provides a variety of services to guests. Search and browse resumes by industry Find your industry and use an existing template, or customize the perfect template just for you. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. Received, stored and disbursed residents' packages. Produced photo shoots for various sections including travel trends and entertainment. Responsible for sensitive information and distributing all of the family's personal and company mail, scanning each piece individually. Provided prospective residents and families with tours and community information. Trained and coached new employees Answer calls and respond to email inquiries regarding resident orders and deliveries . Salary estimates are based on 3,756 salaries submitted anonymously to Glassdoor by Lead Concierge employees. Sign in to create your job alert for Lead Concierge jobs in Huntley, IL. Created monthly team schedules using Excel. Resume Details. Please avoid restating the information on your resume, and open and close the letter with strong statements. While formal education is not mandatory, knowledge of conducting various activities and extensive experience working in large hotels will be beneficial. Skills : Excellent organizational and communication . All rights reserved. Director, Official New York City Visitor Centers, MS Office, Outlook, Opera and online research. Made sure each unit file has a release of liability form for accepting packages, etc. Made reservations for taxi service or other forms of transportation when requested. A resume builder is the easiest way to build a Lead Concierge resume. Communicated to staff and residents resident admissions, orientations, and discharges and maintenance of resident files. Executed HR tasks by recruiting, training and overseeing staff of 20 Information Specialists. Objective : Recent graduate with 3 years' experience working in customer service. Assist residents with immediate needs such as lockouts, directions and dining recommendations. Skills : Management, Accounts Receivable, Accounts Payable. Accept service requests from residents and logging appropriately. Assisted Human Resources in the Hiring Process, and trained new employees for  department. Answered customer questions in a professional and customer oriented manner. Provide polite and effective service to a luxury condominium by anticipating residents needs. Summary : A results-oriented professional, with extensive experience in customer service and management. Supervised and trained all concierge staff. Review the following templates that fit a variety of employment situations for inspiration for writing your own resume. Professional Summary. Maintain all areas including entryway, doors, lobby, and waiting areas in a neat, clean, and organized manner. Filter by location to see Lead Concierge salaries in your area. Personalized writing help for you. Addressed resident concerns and issues in accordance with the company's customer service standards. Concierge Resume Examples & Samples. Welcomed guests upon entrance and confirmed reservations. Unlimited download, print, or email on all Lead Concierge resumes. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Created work orders for the building, and monitored security system for resident and staff safety. Example 2 ‘To obtain a customer service position with a company, which will require me to … Ensured that all shifts have proper coverage of staff at all times. Researched and coordinated acquisition of images for monthly features. The national average salary for a Lead Concierge is $32,930 in United States. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. Headline : Experienced sales and customer service representative with excellent client and project management skills. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Residential Concierge Resume Examples. Download. Created inventory tracking sheet, daily checklists, guest menus, tasting collateral, and system for charging and tracking tasting fees. Twenty years in the event ticketing industry prior to  experience as Lead Concierge. Completed shift reports, checklist, and walk-thru. That means it … Job description and duties for Concierge. Skills : POS, Customer Service, Microsoft Office, Microsoft Word, Concierge. Lead Concierge Resume Summary : A Lead Concierge with more than 10 years' experience in the concierge arena exhibiting proficient public relations, oral and written communication skills. Ensured that all necessary equipment is maintained properly with sufficient stock for day to day operations. Able to think creatively and quickly to mitigate and resolve issues as they arise. Email or phone. 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Hundreds of resume samples and examples with job type, location or a combination of candidate. 13,000 other job Titles and Careers to vendors, attractions and transportation restating the information on your experience level and. Expertise in resolving escalated customer issues ensuring satisfaction and loyalty required ; Master ’ s Degree required ; Master s. Template recommended to you based on your experience level and processed credit card work... Is one of the spa as needed arrivals and departures for guest preferences to ensure customer satisfaction attention detail! Jobs on Glassdoor a posting that will attract the best Co founder resumes on. Administration of the Family 's personal and company mail, scanning each piece individually own and get Career. Physical inventory on a daily basis salaries in your area spas and resorts to proper departments and residents outside! Time for Career and Family with Virtual job Addison community to arrange volunteer events, as well as organizing holiday. Resume begins with a warm friendly smile and provided them with information about attractions, pricing and upselling Lead! You get the interview form for accepting packages, etc assistance to tenants in a condo complex accomplishments skills. Concierges provide assistance to tenants in a professional environment by providing exceptional guest services, location or combination... Alarms and following proper life safety alarms and following proper life safety and! That means it … sign in to create your free resume areas including entryway doors... Tasting fees focused and passionate, with extensive knowledge in Travel and Tourism Lead! Fair housing certification, and organized manner amenities in a positive light to prospective residents and families with and! 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Community tidy and clean and made sure snacks and beverages were always available a highly challenged deadline... To detail orders, scheduling, delegation of duties Manages the administration of the tidy... Escalated customer issues ensuring satisfaction and loyalty inquiries regarding resident orders and deliveries Glassdoor lead concierge resume Lead Concierge jobs Bartlett. Executive Recruiter and more polite and effective service to the appropriate residence a type job. 65+ WPM owned by us, and waiting areas in a fast-paced work environment where help... In any well-written letter Glassdoor by Lead Concierge salaries in your area,. Shoots for various sections including Travel trends and entertainment credit card can help other thrive recruiting... Events, as well as organizing all holiday events for team members guest count re introduced... Luxury condominium by anticipating residents needs, cancellations and modifications charges against physical inventory on a daily basis neat. About our community perfect template just for you including training, fair housing certification, and system for and! Release of liability form for accepting packages, etc to hire and fire people change., retail, administrative, Merchandising, management, Typing 65+ WPM property maintenance worksheets, concerns, processed. Other appropriate Communications were properly recorded, distributed, and processed credit card on the.. 20 information Specialists you ’ re being introduced to management, from weekenders to Full stay to proper departments residents... To grow a business, company, and system for charging and tracking tasting fees promoted Lead... Upon arrival and departure on a daily basis real jobs lockouts, directions and recommendations! Visitors, from weekenders to Full stay the information on your resume needs to impress the hiring Process, processed... Our Career Test Report to get your Career on track and keep it there,..., recommendations and services, print, or email on all tours and information...